Free Delivery on All Orders
Same Day Dispatch
All orders placed before 3.30pm Monday to Friday are dispatched the same day, orders placed
after this time may take an additional day to arrive.
We do not process orders over the weekend, orders placed during the weekend or bank holidays will be dispatched the next working day.
*Unfortunately, these services are not available for the following postcode areas:
AB23, AB31, AB33, AB34, AB35, AB36, AB37, AB38
*Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slow or speed up the process and VIVIFASHION cannot be held accountable.
Free and Fast Delivery on all UK orders
We offer free delivery on all our full priced items and sale items included. All orders are sent on a fast 2-day delivery confirmation service by Royal Mail.
Upgrade to Next Day Delivery
You will be given the option to upgrade to Next Day Delivery at the checkout. There is a charge of £4.95 to upgrade to Next Day Delivery.
Delivery First Time
Our aim is to deliver your parcel to you first time. If you're not home the parcel company will either leave a card to for you to arrange collection or sometimes they can leave it at a neighbour’s home for you to collect.
A confirmation of dispatch email will be sent to you along with a confirmation/tracking number to trace your parcel.
If your order is over 2KG in weight it will be sent out via UK Mail.
Special Delivery Guaranteed Before 9am or 1pm Next Working Day
You can opt to pay extra at the checkout for your parcel to arrive guaranteed by 9am or 1pm the next working day. The price is calculated for you at the checkout and is dependent on weight.
Please note: Orders requiring Special Delivery should be placed before 3pm to guarantee next day delivery before 1pm/9am. (Monday to Friday ONLY).
If you have any questions regarding delivery please call our Customer Service team on 0800 849 7000 or email us at email@example.com.